Frequently asked questions

Sessions are one-to-one and online, usually an hour long. You join with one click in your browser (nothing to install) and work face to face on a shared whiteboard, with worksheets and chat alongside. Afterwards, homework is set and marked online and the resources stay in your account.

The first session is a diagnostic. We pinpoint exactly where your child is losing marks, then build their plan from there, so every session after that is aimed at what will make the biggest difference.

Prices start from £35 an hour. You can pay by card as you book, or use pre-purchased session credits. Full details are on the Pricing page.

Yes. Matt offers a free, no-obligation 15–30 minute video consultation. There is no long-term commitment: you book sessions as and when you want them.

You can cancel or reschedule for free up to 24 hours before a session starts. With less than 24 hours’ notice, or if a session is missed, it may be charged in full. See the Terms of Service for details.

Matt, a practising classroom teacher with 16 years’ secondary teaching experience and an enhanced DBS certificate.

A device with a microphone and a screen, plus pen and paper. A laptop is best, and a writing tablet is a nice extra but not essential.